filters
state:
Show
city:
Show
category:
Show
product:
Show
Enough is Enough my Uncle Home Phone is not working for the last two months the number is 289-997-7981 - Two Tecnicians came with no luck a number of hours have been spend on chat and phone calls - I need the phone to be fixed today?? I have to buy a phone from Freedom...
Read more
#1084991
Reply to reviews
I have been Rogers' customer for more than 17 years. This June I transferred the Home Monitoring from another house that I owed to the existing one. We agreed on the price; however I got the bill higher by$150 than originally set. I took me hours and days to get...
Read more
#1084874
Reply to reviews
I asked for two lines gave a 200 dollar deposit 14 days later and 53 calls later neither do i have cell service or my money rogers wireless should be called excuse wireless. To top it off the office of the president is a real joke, this pompous *** Richard spoke as if...
Read more
1.0
Chateauguay, Quebec
I didn't like
  • All liars
#1064593
Reply to reviews

Rogers Communications Customer Care Review

Rogers Communications
#980653
1.0
Details
Horrible customer serivce no loyalty just an overall horrible company. Just save your time and money and go with any other provider.
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Rogers Communications Phone Service Review

Rogers Communications
#953436
2.6
Details
I'm holidaying in Puerto Rico 98% of the time I have had no phone service, I have needed to call car service , but no service anywhere. It makes me feel very unsafe when I have no phone access traveling alone.
Comment
Show
Advertised vs Delivered
Coverage Area
Customer service
Price Affordability
Product or Service Quality
Reliability
Value for money

Rogers Communications Internet Service Review

Rogers Communications
#933488
1.4
Details
Worst customer service and services for that matter. It's been more than 3 months and my services have never worked properly. Snail like internet, slow and ugly hd boxes, the customer service people are extremely rude and know absolutely nothing about the products they sell except how to sell them. I was a customer for 10 years and I have finally had enough of their overpriced garbage
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Short Review on September 26, 2016

Rogers Communications
#926187
3.3
Details
Always screwing up the bill,and not in my favor,i think I was over charged,and no help
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
I signed up for an additional line and was given a price which I agreed to. A temp phone number was given and was told I would be sent out a sim card. Next day we get the invoice. It was not the agreed to price. The rep had the note on the agreed to price but was...
Read more
1.5
#1061900
Reply to reviews
Just had an intek (rogers) try to come to my house saying he was here to look at my modem (which is with bell). Then after a shut the door. Went back to look outside to see him in my internet box attached to my house.... I will be calling the police and making sure...
Read more
1.0
#1004685
Reply to reviews
The worst experience i have ever had in my life. I should and likely will sue the *** off this company. Lying cheating company! *** service! Screwed my bill every single month since october 2015. Lied every time i spoke to them. Fortunatley i recoreded every...
Read more
1.0
#1000619
Reply to reviews
Roger game center live doesn't only sucks, it wants to suck. Not only they blackout every game they actually own through SportsNet, they randomly black out games that are suppose to be on. we are mid way through the season at this point and 11 games have been...
Read more
1.3
#998116
Reply to reviews
So the time to get a new phone came around. My current phone was a iphone 3GS (ghetto, I know) and I had my eyes set on the iphone 7 128 gig. I honesty had no hope in getting good deal but it was worth a try. I had shopped around for other phones with similar plans...
Read more
3.9
I liked
  • Customer service agent i got
I didn't like
  • Long wait time
#984879
Reply to reviews
SCAM, SCAM, SCAM!!!! sign up to any other company if you can!!!!! worst choice, worst service, worst prices and I can go on and on!!!! I cannot believe there are companies like this in Canada!!! shame rogers!!!! I will be happy in giving my money to other company! to...
Read more
1.0
I liked
  • Misleading
I didn't like
  • Poor customer retention and price plans way to high
  • Crooked
  • Did not fully disclose that even with a plan
#973460
Reply to reviews
After many years with Bell decided to switch my few wireless line to Rogers. Biggest mistake. I was sole a very different package than what was agreed on. On one of the line that I got the phone with, they said they don,t have the phone to give me but since the SIM...
Read more
#959451
Reply to reviews