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Terrible terrible terrible internet service. Four my 5 years in Canada this is the worst internet service i have ever had. I asked for a high speed internet cause i got a work from home job but I am so dissapointed with the outcome. I finally gave up my job cause my...
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#941048
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Rogers Communications - Customer Care Review from Winnipeg, Manitoba
Cell coverage is terrible in my town south of Winnipeg, my recent experience with rogers was the worst yet. Spent hours dealing with multiple people just to upgrade my phone. Bounced around from person to person. Then I finally got a hold of a person that promised to...
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2.0
#925322
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Rogers Communications - Trespassing/horrible customer service
Instead of burying the cable Rogers took the cable and ran it around neighbors house and over to my house using my eaves trough to anchor the cable. Rogers did not inform me that it was doing this nor did it ask permission to climb up the side of my house and hang it's...
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4.6
#920242
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Rogers Communications Internet Service Review

Rogers Communications
#899177
Rogers is a disgusting company not true Canadian. Took over mobilicity and now mobilicity is like messed up. Poor network...bad data...blocking whatsapp...
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Wireless Communication Review

Rogers Communications
#856528
1.0
Details
For more reasons then i care to spend my time conveying, this provider is not only the worst cell phone service company ive ever had the mispleasure of interacting with. But possibly the least customer centric company ive ever dealt with.
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Rogers Communications Billing Department Review

Rogers Communications
#811738
I had a pay as you go service. Went in to change options. They signed me up for a contract deliberately then in 6 months when I wanted out they charged $100. But that wasn't the kicker for me. After all the brouhaha they continued to bill me monthly after cancellation. I hated them and their inept service
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Rogers Cable Tv Service Review

Rogers Communications
#721440
1.0
Details
Worst cable company EVER!! Pay a ton of money for a service and half the time it doesnt work. Call customer service and the only solution they ever have is to unplug for 30 sec then plug back in. Ya because that works. Anyone thinking about going with rogers for anything, i would advise against it, unless you want to pay ridiculous prices for the shittiest services ever.
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It's an old experience, but I still carry the grudge. As a new comer to Canada I got their service early 2014 in an offer, when that offer expired I was facing a huge bill, guess what, that's not my problem. So after about 1 year, I decided I will switch to another...
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2.7
#919848
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I pay about $80.00 each month for my internet service, only to be aggravated every-time I have the misfortune of needing anything from anyone at Rogers. Tonight all I needed was to have 2 ports opened (or confirmed that they are open). After 20 minutes on hold...
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1.5
I didn't like
  • Bad attitude of most support staff
  • Lack of support
  • Your entire company
#918994
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I've never had a better experience then I did yesterday at Rogers in Niagara Falls. Shyan was the most helpful manager I've ever met and really appreciated the time and energy she put into making sure all my needs were completely fulfilled Thank you so much for all of...
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Anonymous
Almostlosingit

You must have been paid or met the one decent employee Rogers has. Notice how my location says Scarborough? I live in London. The so called engineering team said they fixed my...

5.0
#905731
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Dear Roger representatives, I am very disappointed with the customer service you treat long standing clients. I've been a rogers client for some time now, and have got my husband with rogers as well. I have paid a lot of money into rogers over the years and as a...
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#900918
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Have 4 phones with this joke of a company. Cannot make or receive a single call without dropping. I live in Regina and apparently there is no nearby tower. Dealt with customer service whom kept elevating and creating ticket numbers to no avail. They admitted there...
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2.0
I didn't like
  • Being mislead on coverage
#894259
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There is no company or business out there that would be hated as much as Rogers..... The customer service is by far the worst than can exist anywhere in the planet and I mean it.I have been in many places in this world and there is nothing worst than Rogers! At some...
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1.0
I didn't like
  • Lack of respect for your customer
  • Being mislead on coverage
  • Blamed the other for problem
#894031
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Your CSR team sucks - I spend an average of 1 hour on the phone every time I have an issue . I was promised a credit of $150 when I spoke to retention and it was never honoured . I called back and requested that they listen to the recording of our call , their answer...
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1.4
#889657
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