filters
state:
Show
city:
Show
product:
Show
Show

Rogers Communications - Worst cell phone provider in canada

I called rogers for the purpose to cancel my account. First i called customer service, it was 16 minutes wait time. After telling all the story, they told me that they dont have the authority to cancel my account. For that i have to speak custoner relation. Lol, I waited on the phone 1 hour 32 minutes. Still no one answered. Lol, can anyone imagine....its so funny. How can i cancel my account.....
2.2
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1259157
Reply to reviews
Show

Rogers Communications - Useless company

His company is a joke Trainers must be monkeys Managers are useless
#1254910
Reply to reviews
I had spoke with a Called FERNANDA From Credit Operations and she dint care about my concerns as a customer for years with Rogers. All the workers ( reps ) in that department are liars , they make you promises and then another rep tells you it cant be done, even after...
Read more
1.0
#1251892
Reply to reviews
i went for one month sim card and i was going to pay in advance because i live in the states but the sales representative told me u need to wait until u receive ur invoice by email BUT the thing they did not send me anything for 4 months my payment supposed to be $40...
Read more
1.0
#1251539
Reply to reviews
Horrible customer service. I was offered a pretty decent plan and when I called in to sign up I was put on hold for 2 HOURS! When I finally got put through to an agent she offered me a worse deal than I was offered before and by that point I just took it because I had...
Read more
#1249308
Reply to reviews
I sibgn with a sale personne oing door to door sale I toil i was not a geeg do not use much of internet ans lease of any app That is wwhy i ask for 2 box one for the main floor tv a d o e for the bed room Now the thecnitien is in and does not want to i stall the...
Read more
1.5
#1247038
Reply to reviews
I saw a sudden jump on my monthly billing. I got a promotion on home internet that supposed to lock monthly prize to ~67$ after tax for 2 years (unlimited usage) but after few months they started charging 78$ per month. Tried to call customer service, it said 40 mins...
Read more
1.4
#1245132
Reply to reviews
Trying to resolve an issue on my bill. There are charges there I shouldn’t be charged. Waited 38 minutes talked calmly, guy hung up on me. Called back waited another 31 minutes, demanded to speak to a supervisor. The guy told me to pay this, demanded to speak to speak...
Read more
#1240751
Reply to reviews
Went in to Rogers to do an upgrade on a new phone and plan. Was told I had 6 gb on my new data plan. Turns out I had 4gb according to one guy then they sent me to another that couldn’t answer any questions about my plan and they proceeded to charge me through the roof...
Read more
#1240341
Reply to reviews
Show

Rogers Communications - Thank you

I would like to thank Josh May at the Rogers store in Lethbridge, AB. He is knowledgeable, competent, and a pleasure to deal with. It was an hour of time well spent with great service. Cissy Dautel
#1237560
Reply to reviews