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Rogers Communications - Cell phone charges for internet

Rogers Communications - Cell phone charges for internet
Rogers Communications - Cell phone charges for internet
Rogers charged me overage fees for internet on my cell phone which wasn’t used clearly because it would impossible for someone to use this much internet and they know this is a mistake on their end they just have refused to fix it and now are trying to charge me 37,000$ in internet overages on a cellphone bill. Now have to get a lawyer to go after Rogers for what they have done.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1386238
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Got a message from rogers today (Oct 20-2018, at about 12:30), on my flip phone, that I had $4.00 left on my account and to replenish the account. I went to Rogers at Billings Bridge and put in $100.00. Surprise! when dialing *225 to check balance, only $94.08 was...
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#1385903
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Worst Company Ever, they damage my landscaping and not returning phone calls. I've mentioned numerous times that there is a damage that has been made without my knowledge and i would like it to be replaced. i'm sure if you have to owe them money they would cut your...
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1.0
I didn't like
  • Lack of respect for your customer
  • Suggested i hook laptop up to tv
  • Your entire company
#1378922
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On sept 30 I spoke with a tech service rep who was more then helpful, or so I thought. Somehow I went over my data plan using only wifi connections. The rep told me if I upgraded my plan to a 20g plan those additional data charges would not be applied to my bill. Well...
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1.0
#1375099
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I signed up with Rogers Cellular and renewed as well because they offered NHL GameCentre as part of their Share Everything Package. They decided to remove this without telling me at the time of renewal. It was the only reason to stay with this shifty, lying, poorly run...
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1.4
I liked
  • When they honoured their offers
I didn't like
  • When they took away the only reason i was with them
#1372594
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Just spent so much time on a hold trying to disconnect my elderly parent's cable with no success. Their cable is on a current suspension as they are no longer living in their home. Received a bill, no warning, Rogers reactivated the cable as apparently the suspension...
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I didn't like
  • Exchange refund and cancellation policy
  • Exchange
  • Billing practices
#1372342
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Rogers Communications - Horrible

Just plain horrible company to deal with . Dead
#1370187
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I wanted to upgrade my internet to unlimited and cancel my cable...but had to go from paying 46.23 instead of 9.99 for my home phone to get my internet at 88.13....i already pay 108.48 for my cell phone. Why cant i just i upgrade a service without having to pay more...
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#1369789
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Sept 25, 1st tech came to install internet service. They came 1 hour early from our schedule time. Took the tech 30 mins to identify the issue, and stated did not have time for the job. Sat in the van for 30 mins before leaving our property, he told us it a easy job...
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1.0
#1366548
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Do not use 'ROAM LIKE HOME' in Portugal. I just wasted $150.00 with Rogers. I contacted Rogers prior to my trip looking for a 'cell package for Europe'. Rogers rep told me, that I could use ''ROAM LIKE HOME' for $12.00/day and I would have access to my...
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I didn't like
  • Technical services practice
#1366460
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