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Most *** up network company,will not recommend anyone to go this service provider I ordered a new iphone x 256gb First they shipped me wrong device Then they shipped at my previous address on file in another province. And even i m calling them from last 10 days to...
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#1328935
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I am a new customer with Rogers only 2 weeks ago, I called and as required to have me cable tv box made active with there software, unfortunately I have had to cal 3 times to have it done properly. Rogers agreed they did it wrong previously, 6 hours of my time waisted,...
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2.2
#1325333
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Rogers Internet Wifi has been very slow, always stopping, making video viewing very bad experience. I have a business Internet, and in July, an agent with Rogers told me that I am not in contract, and that I can cancel any time. Based on that information, I ordered...
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2.8
#1324238
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I was paying $150 a month when I got there service then I changed my plan and it went to $199. Last month an agent told me it was going up to $230 when I looked at this months bill it said $312. I can’ t reach customer service only a machine that tells me to go on the...
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1.0
I didn't like
  • Price changes going up
  • Poor customer service
  • I am disgust with rogers business ethnics and practices
#1321640
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I am writing this complaint as i just got so much fed up of the customer care service as first i just explained all my problem and then he just said to wait i just waited for 12 min and then the call just got disconnected...I again called and then tell the problem...
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2.7
I didn't like
  • Poor customer service
#1319781
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I’ve been with Rogers business plan for 15 years with both personal and business plans. I called because I was charged $600 for long distance calling in North America when my plan allows for it for free. I wanted to clear it up so when I called they asked me my name,...
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#1313696
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Rogers Communications - Not helpful at all.....

Rogers in itself is tbe worst for customer. Disconects.....no answers....no information...wrong information....snd lies about services..way too much fof this stupid survey... Cause no one will ever see this...I have been with Rogers over 45 years......service terrible.....always...but whats my alternative.......
#1312973
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Called Rogers the last 3 days to add third line; from another company to my plan,$210CAD for 3 lines 12 gigs + 1 gig bonus for 24 months Iphone 7+ 256gigs black at $0CAD no activation fee. Phone will be mailed to me with new SIM arriving around 5-7 days. Nice deal...
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5.0
#1301377
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Rogers Communications - Fraud company/

Rogers communication company is a group of fraud and dishonest people.They misuse and sell customers personal data.in Rogers stores totally corrupt people Stay away from them otherwise ripped off
#1296795
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Very rude cs agent, I asked a simple question, "can I have a confirmation number for my bill payment ". Next thing I know, the agent cannot provide one. Then I was transferred, had to wait forever. I'm tired of dealing with your very shitty service, tired of your...
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1.0
#1294132
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