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My mother recently moved to a long term care facility and Rogers is the service provider in the facility. The Rogers employee hooked up her tv but never checked that it was operating correctly or that she knew how to operate it with the digital box and remote. She...
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Company wrote 0 private or public responses to the review from 1 day ago.
#1420429
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Rogers is a *** piece of *** I’m with Tech Savvy but they use Rogers line, my internet got cut by some dumb *** tech at Rogers because he doesn’t know how to do his job properly. I’ve been out of internet for 6 days now, I am currently waiting for a tech to come hook...
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Company wrote 0 public responses to the review from Dec 07.
1.0
#1417752
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Made a call to ask what to do with my 91 year old dad's cable box as he was moving from his home to a Chartwell residence, which is Roger's client. The rep, "Kim" told me to take it and hook it up there. Well, apparently that was incorrect. We were to use the box at...
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Company wrote 0 private or public responses to the review from Nov 23.
1.0
I didn't like
  • Blamed the other for problem
#1406677
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I have had an account with Rogers uninterrupted since 1989. I seriously doubt they have many as long as me. Someone was able to add 2 phone numbers to my account via live chat and racked up a bill of 700.00-800.00 between nov 3 and nov 16.I reported it to Rogers on Nov...
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Company wrote 0 private or public responses to the review from Nov 19.
#1403412
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THEY OWED ME 155 DOLLARS AND I SWITHED TO THE PAY AS YOU GO PLAN THEY SAID I OWE THEM NOW PRETTY STUPID STUFF WOULD NOT RECOMMEND AT ALL THE STAFF ARE ALL IMMIGRANT WORKERS SLIPERY STEALING CANADIAN JOBS BECAUSE OF TRUDEAU AND HIS NOT UNSURPRISINGLY AS HE ISSUED...
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Company wrote 0 private or public responses to the review from Nov 14.
#1400570
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The technician was here to figure out what was wrong with the line. The line had to be replaced and he did not have one with him. He told me he would be back the next day and asked what time is best for me. I said one pm. He then told us that he was going to schedule...
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Company wrote 0 private or public responses to the review from Nov 10.
1.0
#1397746
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A few weeks back I saw a flyer with Rogers advertising internet 500 u for $24.99. I vallée on about it and thé agent told me that it was a spécial promotion. Ok?!?. Back on April I port m’y services to Rogers fromage Bell and havé Been regretting it since. Thé internet...
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Company wrote 0 private or public responses to the review from Nov 04.
1.5
#1393954
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We live in Mississauga near Winston Churchill and Eglinton. Rogers' service in the area is utter *** Our internet is down at least 5 times a week. Rogers has changed our modem 3 times and it keeps on failing. Every time it rains we are guaranteed web blackout. Their...
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Company wrote 0 public responses to the review from Nov 03.
#1393659
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Rogers Communications - Cell phone charges for internet

Rogers Communications - Cell phone charges for internet
Rogers charged me overage fees for internet on my cell phone which wasn’t used clearly because it would impossible for someone to use this much internet and they know this is a mistake on their end they just have refused to fix it and now are trying to charge me 37,000$ in internet overages on a cellphone bill. Now have to get a lawyer to go after Rogers for what they have done.
Company wrote 0 private or public responses to the review from Oct 21.
1.0
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Advertised vs Delivered
Billing Practices
Coverage Area
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Style and Design
Value for money
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Website
#1386238
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Got a message from rogers today (Oct 20-2018, at about 12:30), on my flip phone, that I had $4.00 left on my account and to replenish the account. I went to Rogers at Billings Bridge and put in $100.00. Surprise! when dialing *225 to check balance, only $94.08 was...
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Company wrote 0 private or public responses to the review from Oct 20.
#1385903
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