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Worst Company Ever, they damage my landscaping and not returning phone calls. I've mentioned numerous times that there is a damage that has been made without my knowledge and i would like it to be replaced. i'm sure if you have to owe them money they would cut your...
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1.0
I didn't like
  • Lack of respect for your customer
  • Suggested i hook laptop up to tv
  • Being mislead on coverage
#1378922
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"Upgraded" my "package" - was "Upsold" - and also bought a one month long Roaming add on several weeks b/f a trip to Fla. Phone did not have service in NYC! Called ROGERS from LGA but had short layover and had to end call. On layover in Atlanta phone worked fine. In...
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Anonymous
Allen

Exactly what happened to me. My 2 year internet only contract was comming up for renewal, a representative called and said that they no longer carry that plan and upsold me to...

#1356776
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Rogers Communications - Rogers cable connection
Rogers Communications - Rogers cable connection
Rogers Communications - Rogers cable connection
Rogers Communications - Rogers cable connection
My neighbor's cable hook up goes through our property. Actually, the cable is hanging from one tree to another. The cable box is open and is safety hazard. Rogers Tech guy did not do a good job. I had to wait for 45 min. to get in touch with the customer service person...
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#1284397
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*(4/4/2018)*- I live in bradford in canada, I have a small business with business internet for over 4 years now since I got the internet its been running really bad always getting low download and upload speeds times I had no internet even, now after having rogers tech...
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Anonymous
S. Paul

Poor Internet service on Rogers cell phone - future customers please do not get roped into the price point

1.0
I liked
  • Internet speed for the first 2 months
I didn't like
  • Internet always acting up for over 4 years
#1292219
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Do not use 'ROAM LIKE HOME' in Portugal. I just wasted $150.00 with Rogers. I contacted Rogers prior to my trip looking for a 'cell package for Europe'. Rogers rep told me, that I could use ''ROAM LIKE HOME' for $12.00/day and I would have access to my...
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I didn't like
  • Technical services practice
#1366460
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I have been with Rogers now for over 15yrs!!! I usd to have 3 lines on my account but got one removed because my son broke his phone. Now I need to add the 3rd line back to my account. 2 weeks ago i went to Rogers and they said if you need to pay your balance owing so...
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1.0
#1362414
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On sept 30 I spoke with a tech service rep who was more then helpful, or so I thought. Somehow I went over my data plan using only wifi connections. The rep told me if I upgraded my plan to a 20g plan those additional data charges would not be applied to my bill. Well...
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1.0
#1375099
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Rogers called repeatedly to upsell me to a TV that I don't use and promised me $50 to counteract this. At the time I was out of the country. When I returned I found that they did not pay me this and apparently not keep a record. They then treated honoring this...
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1.9
I liked
  • Misleading
I didn't like
  • Being mislead on coverage
  • Provide the worst customer service imaginable
#1351875
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I signed up for another 2 year plan with Rogers which was a huge mistake. I got a new phone and am paying $150 annually for coverage on it on top of a very expensive phone plan. The screen cracked when it was in my purse and what started as a little nick turned into...
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1.0
I didn't like
  • Poor customer service
#1290500
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I signed up with Rogers Cellular and renewed as well because they offered NHL GameCentre as part of their Share Everything Package. They decided to remove this without telling me at the time of renewal. It was the only reason to stay with this shifty, lying, poorly run...
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1.4
I liked
  • When they honoured their offers
I didn't like
  • When they took away the only reason i was with them
#1372594
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