Product: Rogers Communications Customer Care Clear all filters (18 of 18 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Rogers is a worst company to deal with. They have very poor Customer service. The wait time is always long (more than half an hour). They overcharged on my final Internet Bill and then they do not want to give me credit back. I was on hold for 45 minutes and then got...
Read more
1.6
Product
Rogers Communications Customer Care
#1219887
Reply to reviews
Show

Rogers Communications - Home internet

I just resorted my internet issue With call centre agent. Absolute unbelievable customer service that guy. He went extra mile did he’s best to keep existing customer happy Emanuel olause was he’s name Bravo guy, you the face of the company.
4.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Rogers Communications Customer Care
#1197001
Reply to reviews
Rogers sucks {{redacted}}, I admit........But in the experience I had with Jessica on Feb 15, 2018 @ 9:59am - 10:30am was fantastic. She was informative, listed to my concerns and provided reasonable solution. Although the solutions did not work, she took the time to...
Read more
Product
Rogers Communications Customer Care
#1190534
Reply to reviews
I called Rogers twice to cancel my account and they said they couldn’t cancel because another port (meaning another company is being waited to take over the port) was installed.They said over the phone that it will cancel itself out and to bring the equipment within 48...
Read more
1.0
Product
Rogers Communications Customer Care
#1180493
Reply to reviews
Just had an intek (rogers) try to come to my house saying he was here to look at my modem (which is with bell).Then after a shut the door. Went back to look outside to see him in my internet box attached to my house.... I will be calling the police and making sure this...
Read more
1.0
Product
Rogers Communications Customer Care
#1004685
Reply to reviews
So the time to get a new phone came around.My current phone was a iphone 3GS (ghetto, I know) and I had my eyes set on the iphone 7 128 gig. I honesty had no hope in getting good deal but it was worth a try. I had shopped around for other phones with similar plans that...
Read more
3.9
Product
Rogers Communications Customer Care
I liked
  • Customer service agent i got
I didn't like
  • Long wait time
#984879
Reply to reviews
Show

Rogers Communications Customer Care Review

Horrible customer serivce no loyalty just an overall horrible company. Just save your time and money and go with any other provider.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Rogers Communications Customer Care
#980653
Reply to reviews
SCAM, SCAM, SCAM!!!!sign up to any other company if you can!!!!! worst choice, worst service, worst prices and I can go on and on!!!! I cannot believe there are companies like this in Canada!!! shame rogers!!!! I will be happy in giving my money to other company! to...
Read more
1.0
Product
Rogers Communications Customer Care
I liked
  • Misleading
I didn't like
  • Did not fully disclose that even with a plan
  • Crooked
  • Poor customer retention and price plans way to high
#973460
Reply to reviews
Rogers Communications - Customer Care Review from Winnipeg, Manitoba
Cell coverage is terrible in my town south of Winnipeg, my recent experience with rogers was the worst yet.Spent hours dealing with multiple people just to upgrade my phone. Bounced around from person to person. Then I finally got a hold of a person that promised to...
Read more
2.0
Product
Rogers Communications Customer Care
#925322
Reply to reviews
I've never had a better experience then I did yesterday at Rogers in Niagara Falls. Shyan was the most helpful manager I've ever met and really appreciated the time and energy she put into making sure all my needs were completely fulfilled Thank you so much for all of...
Read more
Anonymous
Almostlosingit

You must have been paid or met the one decent employee Rogers has. Notice how my location says Scarborough? I live in London. The so called engineering team said they fixed my...

5.0
Product
Rogers Communications Customer Care
#905731
Reply to reviews