Rogers Communications Customer Care Review from Winnipeg, Manitoba

Cell coverage is terrible in my town south of Winnipeg, my recent experience with rogers was the worst yet.Spent hours dealing with multiple people just to upgrade my phone.

Bounced around from person to person. Then I finally got a hold of a person that promised to help me and she disconnected me at 5:02 with a message stating their office was now closed and to call again tomorrow. Typical. Below is a pick of me still on hold.

Wonder how much longer on my 4th attempt to upgrade. In two days.

Worst service ever!!!Thinking of switching to bell.

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Discounts and Special Offers
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Billing Practices
Value for money
Customer service
Diversity of Products or Services
Coverage Area
Style and Design
Product or Service Quality
Price Affordability

Reason of review:
Poor customer service
Product or service
Rogers Communications Billing Department
Review category
review #925322
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