Rogers Communications - Trespassing/horrible customer service
Update added by user Sep 17, 2016
Rogers unbelievably kept to their end of the bargain.The cable was not only removed but placed appropriately on neighbors side in a way so no longer sat on their roof.
There was some missed communication but it was only because so many parts to the repair and the first supervisor I talked to got it right.
Outstanding job.Unfortunate it wasn't done that way in the first place but for them to correct in one day was unexpected and job well done.
Original review posted by user Sep 16, 2016
Instead of burying the cable Rogers took the cable and ran it around neighbors house and over to my house using my eaves trough to anchor the cable.Rogers did not inform me that it was doing this nor did it ask permission to climb up the side of my house and hang it's cable on my gutter.
One hour on the phone with Rogers who pretended they didn't know anything about it.
It took telling them that I would call the police before I was told a technician would come out.As in an hour spent on the phone before they agreed to schedule a technician.
More Review Details
|Product or Service Quality|
|Discounts and Special Offers|
- Reason of review:
- Poor customer service
- Product or service
- Rogers Cable And Internet
- Review category
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "The company charges you $90.00 a year and promises you if you get the premium membership you will have a better chance of being cast in a Hollywood movie which..."
- "MANTHISSITESUCKS.com singsnapsucks2.com Malicious and Libelous Activity Internet http://www.ripoffreport.com/questionable-activities/manthissitesucks-com/manthissitesucks-com-singsnaps-68fad.htm 3Author3Consumer0Employee/Owner Report Details MANTHISSITESUCKS.com 1902 Pueble Drive Internet United States of America Phone: 9514913283 Web: www.singsnapsucks2.com/ Category: Questionable Activities ArbitrateSet the record straight! Singsnapsucks2.com changed to MANTHISSITESUCKS.com is a hate site..."
- "Hello! I am reporting from Cleveland, Ohio and I was introduced to the ACN opportunity by my girlfriends parents, Corey and Tonya Anderson. I visited their home at Thanksgiving to..."
- "I bought two jawbone bands, UP2 and UP3 in the space of six months, one for me and one for my mother. After the first one broke after only 4..."
- "Ordered a ugly Xmas sweater on December 14. By Christmas I emailed to try to cancel the order since it clearly wasn't going to arrive before Xmas and was told..."
- "I received a top I ordered with a black spot on the back. I filed for a return on their website and uploaded pictures asked. they offered me 20% and..."
- "Do not let the "KitchenAid" brand fool you! I've gone through TWO of the exact same mixers, both only lasted 1.5 years and both broke the same way! When my..."
- "HORRIBLE SERVICE . I bought my sofa,love seat and chair in February 2013 and had to send them back about 5 times already to get "repaired" as they continuously keep cracking..."
- "Bought the CD downloaded it it sint explanitiry nor complete . I called their line ended in Texas they had a hard time finding the canadian phone number as it..."